
Need help? Email us at support@marketplace.midamericanenergy.com or call us at 515-446-2989
About | Warranty & Returns | Privacy | Shipping | Installation | Terms and ConditionsMidAmerican Energy Company (“MidAmerican”) offers qualified customers the opportunity to order a discounted smart thermostat to improve their home’s efficiency and comfort. Limit of two (2) smart thermostats per residential address, per lifetime. Orders will be shipped within 15 business days from the time of order to qualified addresses.
Resource Innovations powers the MidAmerican Online Marketplace. Resource Innovations is a third-party authorized by MidAmerican to administer its online marketplace on its behalf. All transactions will appear on your credit card statement in reference to Resource Innovations.
Resource Innovation’s customer care, fulfillment, and order processing teams may contact you to help process your order, answer questions, and provide support. Customers are expected to treat all team members respectfully and courteously, refraining from using abusive, offensive, or discriminatory language and behavior. Customers are encouraged to communicate any concerns, feedback, or complaints in a constructive and professional manner. Disagreements or dissatisfaction should be expressed calmly and respectfully.